Terms & Conditions
Welcome to Floristall.
By accessing our website and placing an order, you agree to the following terms and conditions. These ensure a smooth and transparent shopping experience for our customers.
1. Orders
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All orders are subject to availability and acceptance.
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Prices displayed on the website include applicable taxes unless stated otherwise.
2. Payments
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Payment must be made in full at the time of placing an order.
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We accept payments through secure third-party gateways.
3. Delivery
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Delivery timelines depend on the location and type of order.
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We are not responsible for delays caused by incorrect addresses, recipient unavailability, or unforeseen circumstances.
4. Refund & Cancellation Policy
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Cancellations: Orders may be canceled within 2 hours of placement. Same-day or next-day orders cannot be canceled once processing has started.
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Refunds: If flowers are damaged or do not match the description, contact us within 24 hours of delivery with a photograph. We will offer a replacement or a full/partial refund. Refunds will be processed within 5–7 working days to the original payment method.
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Non-Refundable Situations: No refunds for orders canceled after dispatch, incorrect addresses, or refusal by recipients.
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Returns: Due to the perishable nature of flowers, returns are not accepted.
5. Product Information
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We strive for accuracy in descriptions and images, but slight variations may occur due to seasonal availability.
6. Intellectual Property
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All content on this website (images, text, design) belongs to Floristall and may not be copied or reused without permission.
7. Limitation of Liability
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Our liability is limited to the value of the order placed. We are not responsible for indirect or consequential losses.
8. Governing Law
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These Terms & Conditions are governed by the laws of India.
9. Contact Us
For questions, please email us at info@floristall.com
